Help Center

Sync Tool Update and API Key Login

During the update on August 7th 2015, there was changes to the account and login systems.  An email will be sent with instructions on how to reset your password.  

Due to this change your old password will no longer work, therefore you will need to download the new version of the sync tool listed here.

Once you have installed the new version, you will need to use your API key instead of your password to login. Information on how to retrieve your API key can be found here

 

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Comments

  • Avatar
    Kevin Wan

    The link in article above cannot be accessed with "You're not authorized to access this page." error message

  • Avatar
    System Admin, Connect Support

    Thanks Kevin! We have added a note above.